Frequently Asked Questions
Everything you need to know about using Jaunt.
Find answers to common questions about comparing stays, booking options, MyStay Rewards, and listing your property on Jaunt.
Guest Questions
Jaunt helps travelers compare booking options for the same property across multiple platforms and direct-booking websites. Instead of searching multiple sites separately, Jaunt brings available booking options together so you can compare and decide where you want to book.
No. Jaunt helps you search and compare, but the actual reservation is completed with the booking platform or direct-booking website you choose.
Search for a stay, select your dates and preferences, and explore matching properties. When available, Jaunt shows different ways to book the same property so you can compare your options before choosing where to complete your reservation.
No. Travelers can search and compare properties on Jaunt at no cost.
Properties may be added by participating hosts and property managers or identified through supported booking platforms, partners, and integrations. Available booking options can vary by property.
The same property can be offered through multiple booking channels, and each channel may have different nightly rates, service fees, or other charges. Jaunt is designed to make those differences easier to see.
No. Prices and availability can change. Always confirm the final price, availability, fees, taxes, cancellation policy, and other booking details on the booking platform or direct-booking website before completing your reservation.
Enter your check-in and check-out dates when searching or viewing a property. Jaunt will show available pricing and booking information based on the information available for those dates.
Jaunt sends you to the selected booking platform or direct-booking website, where you can review the final details and complete your reservation.
No, If a property has a direct-booking option available, Jaunt can show that option alongside other available booking choices. You then complete the reservation directly with the host or their booking provider.
MyStay Rewards on Jaunt
MyStay Rewards is a shared rewards program that lets guests earn points through participating properties, hosts, and partners and redeem eligible points toward future travel.
Participating properties can display available MyStay Rewards points on Jaunt. Look for the rewards information when viewing and comparing properties and booking options.
Yes, when the property participates in MyStay Rewards and that booking method is eligible for rewards. Participating properties decide which booking channels earn points and how many points they offer.
You may. Hosts can set different reward rates for different booking methods. A property may choose to offer more MyStay Rewards points for a direct booking.
Yes. Your points belong to your MyStay Rewards account rather than a single property. You can earn with one participating property and continue building your balance through other eligible stays and activities.
Eligible points can be redeemed through MyStay Rewards toward available Travel Credits or other eligible travel rewards.
Yes. Guests can create a MyStay Rewards account at no cost.
Visit the MyStay Rewards FAQ for more information about earning points, redemptions, referrals, expiration, eligible activities, and program rules.
Host & Property Manager Questions
Create a host account and add your property using your existing listing information. Jaunt can use supported listing information to help simplify the setup process.
Hosts can add participating properties to Jaunt without paying a listing commission to Jaunt. Additional optional products, services, or partner offerings may have separate fees.
Yes. A direct-booking website is not required to participate in Jaunt. You can add your existing booking platforms and add a direct-booking option later if you have one.
Yes. One of the primary purposes of Jaunt is to help travelers see and compare the available ways to book the same property. The booking options shown will depend on which platforms and direct-booking options are available for your property.
Jaunt displays available pricing information from supported booking channels and direct-booking sources so travelers can compare their options. Actual pricing can change, and the guest confirms the final price on the site where the reservation is completed.
Hosts can provide availability through supported calendar connections and integrations. Guests should always confirm final availability with the booking platform or direct-booking provider before completing a reservation.
Yes. Participating properties can use MyStay Rewards to offer guests points on eligible stays and other qualifying activities.
Yes. You can set different MyStay Rewards earning rates based on how the guest books, including offering more points for eligible direct bookings.
Jaunt can display your direct-booking option alongside other available ways to book your property. This gives travelers an opportunity to compare the options and choose your direct site when it offers the best combination of price, rewards, or booking experience.
No. Jaunt is a search and comparison platform. The reservation and payment are completed through the booking platform, host, or direct-booking provider selected by the guest.
Still Have Questions?
Need help with Jaunt, your property, or a booking option? Contact us and we'll help point you in the right direction.
For detailed questions about points, earning rewards, redemptions, or the MyStay Rewards program, visit the MyStay Rewards FAQ →