Jaunt Terms of Service

Welcome to Jaunt, operated by Jaunt Travel, LLC, a Delaware company (“Jaunt Travel,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern access to and use of www.jauntdirect.com (the “Site”), Jaunt accounts, search and comparison features, property listings, host and property-manager tools, and related services (collectively, “Jaunt” or the “Services”). For purposes of these Terms, Jaunt includes the services offered through the Jaunt platform and the JauntDirect.com website.

By creating an account, accessing the Site, listing or managing a property, or otherwise using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Acceptance of Terms

By using the Services, you agree to these Terms and our Privacy Policy, together with any additional terms that apply to particular features or services. We may update these Terms from time to time. When practical, we will notify users of material changes through the Site, email, or other official communications. Continued use of the Services after an updated version becomes effective constitutes acceptance of the updated Terms, to the extent permitted by law.

2. Eligibility and Authority

The Services are intended for individuals who are at least 18 years old. By using Jaunt, you represent that you meet this requirement.

If you create or manage an account, property, listing, booking option, or other content on behalf of a host, property manager, business, PMS company, or other organization, you represent that you are authorized to act on its behalf and to provide and manage that information.

3. Accounts

Certain Jaunt features may require an account. You are responsible for maintaining the confidentiality and security of your login credentials and for activity occurring through accounts you control. You agree to provide accurate information, keep applicable account information reasonably current, and notify us promptly if you believe an account has been accessed or used without authorization.

Jaunt may offer guest, host, property-manager, partner, administrator, or other account types and may change available account features over time.

4. Jaunt Search and Comparison Services

Jaunt is a search and comparison platform. Jaunt helps users discover properties and compare available booking options, which may include Airbnb, Vrbo, Booking.com, direct-booking websites, or other supported booking channels.

Jaunt is not the booking provider for reservations completed through third-party booking channels, hosts, property managers, or direct-booking websites. When you select a booking option, you may be redirected to the applicable third party to review final details and complete the reservation.

Property information, prices, availability, fees, taxes, rewards, cancellation terms, and other booking details may change and may be supplied by third parties. Users are responsible for confirming final booking information on the site or service where the reservation is completed.

5. MyStay Rewards

Jaunt may connect with MyStay Rewards, a loyalty program operated by Jaunt Travel, LLC. Creating or using certain Jaunt guest-account features may create or connect a MyStay Rewards account using applicable account information, including name, email address, and phone number.

MyStay Rewards points, Travel Credits, eligibility, earning rates, redemptions, expiration, verification, promotions, and other rewards matters are governed by the separate MyStay Rewards Terms and Conditions, MyStay Rewards Rules, Privacy Policy, and any applicable offer or redemption terms.

Rewards information displayed on Jaunt may include available or potential rewards associated with a property or booking option. Display of potential rewards does not guarantee that points will be awarded. Eligibility remains subject to applicable MyStay Rewards rules and verification requirements.

6. Host and Property Manager Participation

Hosts, property managers, PMS companies, and other authorized participants may add, claim, connect, verify, or manage properties and booking options on Jaunt through available tools, integrations, or arrangements.

You represent that information you submit or manage is accurate to the best of your knowledge and that you have the rights or authority necessary to provide it. You are responsible for keeping host-supplied property, booking-link, and other account information reasonably current.

Jaunt does not guarantee any particular level of bookings, traffic, revenue, occupancy, search placement, direct bookings, savings, rewards activity, or other business result to a host, property manager, or partner.

7. Property Listings and Booking Information

Property and booking information displayed on Jaunt may come from hosts, property managers, booking channels, PMS platforms, direct-booking providers, partners, integrations, data providers, publicly available sources, or other supported sources.

We may combine, match, organize, display, update, or remove property and booking information to operate the Services. We do not guarantee that all listing information, pricing, availability, platform connections, or property matches will be complete, current, or error-free.

If you believe property information is inaccurate, improperly attributed, or associated with the wrong property or account, you may contact us or use available claim or correction tools.

8. Affiliate Links, Referrals, and Compensation

Some outbound booking links or other links on Jaunt may be affiliate, referral, or tracked links. Jaunt Travel may receive compensation, commissions, referral fees, or other benefits when users click or complete qualifying activity through certain links.

Affiliate or referral relationships do not change the user's responsibility to review the final price, terms, policies, and booking details with the applicable booking provider. Compensation arrangements may vary by partner and may change over time.

9. Privacy and Customer Data

Our collection, use, disclosure, and retention of personal information are described in the Jaunt Privacy Policy. By using the Services, you acknowledge that personal information will be processed as described in that policy.

Depending on how Jaunt is used, information may be exchanged with MyStay Rewards, hosts, property managers, PMS companies, booking channels, direct-booking providers, travel partners, service providers, and other authorized participants as necessary to operate the Services, connect booking options, support rewards features, prevent fraud, and provide Jaunt functionality.

Privacy rights and choices, including rights that may apply to California, European, or other residents, are described in the Privacy Policy.

10. Cookies and Tracking Technologies

We use cookies and similar technologies as described in the Jaunt Privacy Policy. These technologies may support Site operation, preferences, analytics, security, outbound-link tracking, referral or affiliate attribution, and marketing where permitted. Where required by applicable law, users will be provided with applicable choices regarding non-essential cookies or similar technologies.

11. Third-Party Services and Booking Providers

The Services link to or interact with third-party booking platforms, direct-booking websites, hosts, property managers, PMS platforms, travel providers, websites, and other services. These third parties are independent from Jaunt Travel unless expressly stated otherwise.

We are not responsible for the availability, acts, omissions, pricing, accommodations, booking performance, payments, refunds, cancellations, products, services, policies, content, security, or privacy practices of independent third parties. Use of third-party services is subject to their separate terms and policies.

Any dispute regarding a reservation, accommodation, payment, refund, cancellation, property condition, or booking-provider service generally must be resolved with the party that accepted or provided the booking or service.

12. Intellectual Property

The Site, Services, software, designs, text, graphics, logos, trademarks, compilations, and other content provided by Jaunt Travel are owned by or licensed to Jaunt Travel and are protected by applicable intellectual-property laws.

Except as expressly permitted by us, you may not copy, reproduce, distribute, modify, reverse engineer, create derivative works from, or commercially exploit Jaunt content or software. Nothing in these Terms grants you ownership of Jaunt, MyStay Rewards, or Jaunt Travel intellectual property.

Property owners and other third parties retain their rights in content they own. By submitting content to Jaunt, you represent that you have the right to provide it and grant Jaunt Travel a non-exclusive, worldwide, royalty-free license to host, reproduce, format, display, and use that content as reasonably necessary to operate, promote, and improve the Services.

13. Acceptable Use

You agree not to misuse the Site or Services. Prohibited conduct includes:

• Using the Services for unlawful, fraudulent, deceptive, or abusive purposes
• Attempting to gain unauthorized access to accounts, systems, data, or Services
• Impersonating another person or organization or providing materially false or misleading information
• Claiming, altering, or managing a property or listing without authorization
• Manipulating search, booking, rewards, referral, affiliate, pricing, availability, or account activity
• Using bots, scripts, scraping, automation, or other methods in a manner that interferes with, overloads, circumvents, or improperly exploits the Services
• Interfering with the operation, security, integrity, or availability of the Site or Services
• Using Jaunt or MyStay Rewards in violation of applicable terms, rules, or law

14. Suspension and Termination

We may suspend, restrict, remove content from, or terminate access to the Site, accounts, listings, or other Services where we reasonably believe these Terms, applicable law, the rights or safety of users or partners, or Jaunt Travel's rights have been violated, or where action is reasonably necessary to protect the Services.

Provisions that by their nature should survive termination, including provisions concerning intellectual property, disclaimers, limitations of liability, disputes, and miscellaneous terms, will survive.

15. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” JAUNT TRAVEL DISCLAIMS WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that the Site or Services will be uninterrupted, error-free, secure, or available at all times, or that any particular property, price, availability, booking option, direct-booking link, Reward, savings amount, search result, partner offer, or business result will be available or accurate.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, JAUNT TRAVEL AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE SITE, SERVICES, PROPERTY LISTINGS, SEARCH RESULTS, PRICING, AVAILABILITY, BOOKINGS, THIRD-PARTY PROVIDERS, REWARDS, PARTNERS, OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

17. Dispute Resolution. Binding Arbitration.

If at any time, any dispute, claim, or controversy arising out of or relating to these Terms or the Services, including their formation, interpretation, breach, termination, enforceability, or validity (a “Dispute”) arises, the party raising the Dispute must send a written Notice of Dispute to the other before initiating any arbitration or court proceeding.

Notice to Company must be sent to legal@jaunttravel.com. Notice to you will be sent to the email or mailing address associated with your account. The Notice of Dispute must state the sender’s name, contact information, and account identifier, describe the nature and basis of the claim, and set forth the specific relief sought.

The parties will attempt in good faith to resolve the Dispute for sixty (60) days following receipt of the Notice of Dispute. Neither party may commence arbitration before that period expires. Such period is an essential condition precedent to arbitration, and the limitations period is tolled while it runs. Either party may seek relief from a court of competent jurisdiction to enforce such sixty- (60-) day period.

If the dispute is not resolved within such sixty- (60-) day period, the Dispute shall be resolved exclusively by final and binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration rules, as modified by this Section, including but not limited to rules regarding payment of filing, administration, arbitrator, and attorneys’ fees. Each party bears its own attorneys’ fees. The rules are available at www.aaa.org. This agreement to arbitrate is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq. The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that it is void or voidable. The arbitrator’s award is final and binding, and judgment on it may be entered in any court having jurisdiction.

Arbitration will be conducted by written submission, telephone, or videoconference unless the arbitrator determines an in-person hearing is necessary, in which case it will be held in the county of your residence or another mutually agreed location. The arbitrator may award any relief available in a court of law, but only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. Each party bears its own attorneys’ fees except where the governing substantive law provides otherwise.

THE PARTIES AGREE TO ARBITRATE SOLELY ON AN INDIVIDUAL BASIS. NEITHER PARTY MAY BRING A CLAIM AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING, AND THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS OR PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING. If this paragraph is found unenforceable as to any claim or request for relief, then the state and federal courts located in the State of Delaware shall be the exclusive jurisdiction and venue as to that claim or request for relief, and the remainder of this Section 17 shall remain in effect.

Notwithstanding any other provision of these Terms, Company may not amend, modify, or terminate this Section 17 with respect to any dispute of which Company has received notice, and any amendment to this Section 17 will apply only prospectively to disputes arising after the effective date of the amendment and after notice to you.

18. WAIVER OF JURY TRIAL.

EACH PARTY IRREVOCABLY AND UNCONDITIONALLY WAIVES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAWS, ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN ANY LEGAL ACTION, PROCEEDING, CAUSE OF ACTION, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE TRANSACTIONS CONTEMPLATED HEREBY.

19. Governing Law

These Terms, and all matters arising out of or relating to these Terms, shall be governed by and construed in accordance with the internal laws of the State of Delaware without giving effect to any choice or conflict of law provision or rule (whether of the State of Delaware or any other jurisdiction).

20. Changes to the Services or Terms

We may modify, suspend, or discontinue Site or Service features, property tools, integrations, comparison features, partner relationships, or other services, subject to applicable law. We may also update these Terms, except as prohibited herein. Where required by law, we will provide notice of material changes.

21. Miscellaneous

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver of our right to enforce it later.

These Terms, together with the Jaunt Privacy Policy and any additional terms applicable to particular features, offers, partnerships, or services, constitute the agreement governing your use of Jaunt to the extent applicable to you.

You may not assign your rights or obligations under these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, financing, sale of assets, or other business transaction, subject to applicable law.

22. Contact Information

If you have questions or wish to send notices to the Company under these Terms, please do so by email to legal@jaunttravel.com. Notices requiring delivery by mail or courier may be sent to the Company’s registered agent at:

United Corporate Services, Inc.
800 N State Street Suite 304
Dover, DE 19901
Attn: Jaunt Travel, LLC